Returns & Exchanges
Moose Knuckles Canada offers a 30-day return window from the date of delivery for all unworn, unwashed items with original tags still attached. We provide a hassle-free process to ensure your premium outerwear meets your complete satisfaction.
Initiate Your Return
Visit our online Returns Portal and enter your order number and postal code to select the items you wish to send back.
Print Your Label
Once your request is authorized, download and print the prepaid shipping label provided via email.
Pack Your Items
Place the items in their original packaging, ensuring all security tags are intact, and securely affix the shipping label to the outside of the box.
Drop Off and Track
Deliver your package to the nearest authorized carrier location and keep your tracking receipt to monitor the return status until your refund is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing